What customer service - Eish?

Had issues opening a credit card and was told by ITC that someone has opened a ********** MTN account on my ID number. I called MTN to find out who this person is that opened the account and get them to clear my name. Called customer service and was referred to ***** department, ***** department then referred me back to customer care, this went on for a few times and I lost it. Then went onto Facebook with no luck. I then tweeted on twitter and got a response asking for my details. Gave it through and I am still waiting for that call. I tweeted a few more times and was told to contact a different department by the same department who just asked for my details. It's now 24hours later and no response yet? I need my name cleared like in yesterday. I cannot wait a month for my credit record to be cleared because some fellow south African couldn't find his own ID number and that MTN cant even pick up ********** activities on their own.... Get MTN's legal department to call me NOW to sort this out NOW ! ! ! ! ! Because someone did not do their jobs I now have to waist my time and money and energy to sort this out ! ! !! !