What customer service centre?

<p>I landed in Johannesburg on Monday morning and bought a MTN sim card. I loaded up R260 of airtime and thought that this should last me for two weeks.</p> <p>Over the next three days MTN claimed that I have consumed 12 gigs of data, 5gigs in one hour alone. Because I am here on business I have given the number to a number of clients and am therefore stuck with this number.</p> <p> </p> <p>I did the logical thing and went to an MTN store to try to sort out the issue. I was informed that they only deal with Contract clients and i needed to contact their call center and speak to a customer service champion.</p> <p> </p> <p>The first time i called i hung up after 45minutes, the second time i spent 94 minutes on hold.</p> <p>The final attempt I thought that I would go the distance. After two hours and six minutes I was cut off.</p> <p>Is this a deliberate business ****. Drain my data (its not possible to download 5 gigs in an hour), and then ensure that I can not contact anyone to try and reslove it.</p> <p> </p> <p>This has been a horrific experience. Mtn your actions are ********. I have now spent R1500 in four days and can not reach anyone in the company</p>