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cheryl S
1 reviews | Active since Apr 2015
06 May 2015, 08:41
WHAT CUSTOMER SERVICE?
GET ZOLEKA AT THE GLEN BRANCH TO CALL ME!!!! THE FACT THAT NO ONE ANSWERS AT THE BRANCH OR THE CUSTOMER SERVICE LINE IS RIDICULOUS AND A COMPLETE JOKE!!! GIVE ME SWERVICE OR I WILL COMPLAIN ON EVERY AVAILABLE CHANNEL UNMTIL SOMEONE DOES SOMETHING!!!!! ***
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Replies (1)
MTN South Africa's replyOfficial
16 May 2015, 14:23Hello cherylvs,
Thank you for bringing this to our attention.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
This matter has been escalated to the management team of The Glen store for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for bringing this to our attention.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
This matter has been escalated to the management team of The Glen store for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
MTN South Africa's reply16 May 2015, 14:23
Official
Hello cherylvs,
Thank you for bringing this to our attention.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
This matter has been escalated to the management team of The Glen store for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for bringing this to our attention.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
This matter has been escalated to the management team of The Glen store for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***