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Pierre M

1 reviews | Active since Nov 2009

31 Mar 2016, 15:06

What Can I say !!!!!!

It seems that they always start their response with \ Thank you for bringing this matter to our attention.<br> Please accept our sincere apologies for any inconvenience caused \" <br> Did they retrench half their staff with the Nigerian debacle as they are more useless now<br> Used to be with Autopage and received excellent service until they closed down and transferred my contract to MTN. I am due for an upgrade but lost out on the S7 with GEAR VR due to the slack response from MTN.<br> <br> I sent them numerous e-mails and they forwarded my complaint to their upgrade department. Seems that they only work during teatime the rest of the day they take lunch...... no feedback from them.<br> <br> Looking at other supplier now but it seems that they are ALL useless. How come the comms networks are all listed at the top with the most complaints ? <br> Time to move on to another service provider<br> <br> "

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Replies (1)
MTN South Africa
MTN South Africa's reply08 Apr 2016, 14:07
Official
Hello Power,

Thank you for your post.

I have escalated this query to the sales team for them to contact you urgently.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Thabelo
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