What an attitude

I was told to cancel boaster data I have to go to the store. I went to East gate unfortunately the system was offline. I went to Carlton Centre to be met by a rude consultant who after queuing for over 30 minutes told me I need to call 135. I told him he can call them himself he did funny hen he realized I was right he didn’t even have the decency to render an apology. Pls train your consultants to be informed about services done online n those not. I can’t leave my house to go chill in a que for a service I can do at home.