What a wonderful poor service from MTN

I upgraded my contract more than a month ago, first month MTN was so kind NOT to load my SMS bundle of 300 sms's as per my contranct, come the next month they were so kind again NOT to load my sms bundle again and now also not my DATABUNDLE as per my contract. When you phone their customer care line, you get conveniently told they it is not operationable so how must you as the customer get any SERVICE IF THERE IS NO ONE TO GIVE IT TO YOU. I would just like to know how is this problem going to be resolved, I did wihtin a week after the upgrade when to the Brooklyn MTN store and they requested to their MTN customer care lto load my bundles, which up to today after they told me 2 - 24 hours has not been done. SO MUCH FOR GOING THERE AND THE SO CALLED 2 TO 24 HOURS. AND PLEASE DON'T REPLY TO MY COMPLAINT GET ON THE PHONE CAND PHONE ME THAT IS WHY YOU ARE A TELECOMMUNICATION SERVICE PROVIDER.<br> <br> MTN is going from BAD to WORSE with their so called customer service.