WHAT A WASTE OF AIR !!!

i HAVE NEVER EXPERIENCED SUCH PATHETIC SERVICE LEVELS EVER ! I CALLED THE CORPORATE DIVISION ON ***, AS I HAVE 2 OTHER CONTRACTS WITH THIS DIVISION. ALL I NEED WAS TO RENEW MY CONTRACT THAT EXPIRED 2 MONTHS AGO, AND WAS ON A PAY AS YOU GO SYSTEM. I CALLED IN ON THE 7TH OF SEPT 15, AND THEY ALWAYS REMINDED ME THAT THE PROCESS WOULD TAKE 5-7 WORKING DAYS. I RECEIVED AN SMS THE SAME DAY SAYING THAT MY APPLICATION WAS APPROVED. I HAVE CALLED THEM THE NEXT DAY, AND EVERY DAY THERE AFTER, TO FIND OUT WHATS GOING ON. ALL THAT THEY CAN SAY IS THAT THE APPLICATION IS STILL PENDING. NO REASON, NO ADVISE, SWEET NOTHING!!! GOSH, IF YOU ARE A CORPORATE ENTITY - ACT LIKE IT !!! WE DO NOT HAVE TIME TO WASTE ON FOLLOWING UP ON YOU DOING YOUR JOB ! YOU CAN EASILY ASK ME TO TAKE A HIKE, OR GO TO OTHER SERVICE PROVIDERS LIKE CELL C OR VODACOM !!! PATHETIC !!!