1 reviews | Active since Feb 2017

15 Feb 2017, 18:55

What a surprise no feedback

<p>Still no feedback could have expected that.</p> <p> </p> <p>I took my phone into MTN since it burned, I put the phone on charge and heard a spark sound. Next thing you know flames come out of the bottom of the phone i grabbed a glass of water to put out the flames, instinct not to let anything else burn. The response I got was basically that I should have rather let everything burn because they found water in device..................... I told them i used water to put out the flame. I will never use that network again they are pathetick they cannot wait to let you upgrade but when something happens to your device thay cannot assist you.</p> <p>Author<br />Sasha Lee Du Toit<br />Author Contact<br /> ********** 551<br />Author Email<br ********** />Nature<br />Damaged Goods<br />Client Reference<br /> ********** ********** <br />Person Responsible<br />Peggy Serwalo<br />Who they called<br /> ********** 031<br />Who they emailed<br ********** />Which branch they dealt with<br />Bloemfontein</p>

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Replies (1)
's update06 Mar 2017, 16:38
Reviewer Update

Please tell me how samsung replaced my phone today because the motherboard was burnt and you want to charge me for water damage?