SB
Stephan B

1 reviews | Active since Oct 2014

03 Feb 2015, 20:33

What a **** company. MTN is

Has anybody tried to call an emergency number using mtn? Like there overall shig service, I had an emergency and tried using mtn's emergency 112 number. Besides being threatened with BS pretend charges by the worthless SAPD, the line dropped. So next time when you or anyone you love has a life threatening emergency and someone is about to die, dont use mtn. They dont give **** and why would they? They have already suckered you into a 2 year contract. So if someone you love is about to die and you wish to save them, dont call mtn's 112. It's like mtn's favourite saying :\there's a sucker born every minute! "<br> <br> Who needs a mobile carrier like mtn if you already have a president like Zuma? <br> <br> <br> """

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Feb 2015, 15:06
Official
Hello Steph**** 1979,

We are truly sorry for the breakdown in service experienced with calling our emergency service.

We've now reported the matter directly to Senior Management that is directly involved with emergency service company as we've received a number of complaints with our customers not being able to contact them for emergencies.

Once again we are truly sorry for the breakdown in service.

Regards
Tim
MTN Complaints Management Team: REQ:***