What a shame!

If I could give a zero, I would gladly do so…

The service I have received from MTN in the past couple of days has been nothing but appalling, i am even ashamed to tell people my service provider is MTN, because what service are they really providing?

I wonder what happened to our champions who ensured our queries were dealt with, with nothin but respect reassurance. From terminating calls, being rude, to laughing at customer’s queries and the list goes on and on. I am left certain that all our queries are nothing but a joke.

This is the treatment we get for trusting MTN with our money and details, I am feeling unsafe knowing they know all my details including my ID number.

What a shame!! What a shame!! Ever spoken to someone so rude that you are defeated and out of words, then they terminate your call? That was me this morning.