DD
Danie D

1 reviews | Active since Feb 2010

12 Dec 2016, 07:08

What a pathetic company to deal with!!!!

<p>Paid my account up in October 2016. Decided to settle the contract that is suppose to end June 2017 due to bad service and MTN never sent the details through to the Credit bureau - NOW I HAVE A NEGATIVE CREDIT SCORE. MTN IS A JOKE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (3)
MTN South Africa
MTN South Africa's reply13 Dec 2016, 13:50
Official

Good day Danie,

Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.

Please provide us with the MTN Account number in question for us to check on your account, the cell number provided brings up no customer records.

Please do not hesitate to contact us for further assistance.

Kind regards,

Caylin Julius
MTN Complaints Management Team

MTN South Africa
MTN South Africa's reply13 Dec 2016, 13:53
Official

Good day Danie,

Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.

Please provide us with the MTN Account number in question for us to check on your account, the cell number provided brings up no customer records.

Please do not hesitate to contact us for further assistance.

Kind regards,

Caylin Julius
MTN Complaints Management Team

REQ:***

DD
Danie D's update13 Dec 2016, 14:13
Reviewer Update

The cellphone number is no longer in use, the contract number was A **********