MN
Mpha N
1 reviews | Active since Apr 2015
16 Apr 2015, 19:11
What a Nasty girl
<br> This girl cuts me off overtime i ask her a question and i kindly asked her to change her tone of voice.<br> She carried on giving me a bad attitude and when I asked her for her manager she said to me \does your manager work at this time of the night". She doesn't even know her managers full name. I regret calling Mtn and I now want to cancel because of this miserable girl. She doesn't deserve her job."""
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MTN South Africa's replyOfficial
30 Apr 2015, 17:24Hello Sbali01,
Thank you for your post,
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post,
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply30 Apr 2015, 17:24
Official
Hello Sbali01,
Thank you for your post,
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post,
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***