What a mess you are

Item: MTN South Africa
Rating: 2
Author: TEBOGO K

Now I know why your always experiencing a high volume of calls...cause your all busy upgrading peoples contracts *******ly. The call centre agents keep giving me the \***** department no. (***)"that number leads me to a bunch of people talking about chickens"

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Replies (1)

MTN South Africa's replyOfficial

09 Sept 2015, 11:25

Hello KOTOTU,

Thank you for your post,

We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers

Please be advised that ********** upgrade was reversed and the number was migrated to the previous package .

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Thanks
Matshidiso

MTN South Africa's reply09 Sept 2015, 11:25

Official