TZ
Thabile Z
1 reviews | Active since Aug 2015
26 Jan 2016, 09:26
What a long wait
This is the second time I'm writing about the tablet that was under warranty when I took it to MTN for repairs. MTN says I should now pay 1500 towards the repairs. I wrote about this issue and i was contacted by a lady called Nompumelelo and she promised to attend to this issue (this was last year). Till today the issue is still not resolved. Please help.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
27 Jan 2016, 08:14Hello thabilezondi88,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the repair department, as per Nompumelelo. She is not in the repair center and request for assistance with the complaint.
We have sent the request now to the repair Supervisors to have a look at your request and to assist you with feedback.
You may contact the repair center on *** for online assistance.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the repair department, as per Nompumelelo. She is not in the repair center and request for assistance with the complaint.
We have sent the request now to the repair Supervisors to have a look at your request and to assist you with feedback.
You may contact the repair center on *** for online assistance.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply27 Jan 2016, 08:14
Official
Hello thabilezondi88,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the repair department, as per Nompumelelo. She is not in the repair center and request for assistance with the complaint.
We have sent the request now to the repair Supervisors to have a look at your request and to assist you with feedback.
You may contact the repair center on *** for online assistance.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the repair department, as per Nompumelelo. She is not in the repair center and request for assistance with the complaint.
We have sent the request now to the repair Supervisors to have a look at your request and to assist you with feedback.
You may contact the repair center on *** for online assistance.
Kind Regards,
Alice van der Merwe
***
Best regards,