JC
Jaques C
1 reviews | Active since Sept 2014
14 Sept 2015, 14:09
What a joke
Well now, I don't know whether to laugh or be utterly ****ed off, this is now officially my third hello peter post about MTN!!! So, first complaint they rep**** saying sorry someone would contact me back immediately which they DIDNT!!!, a month and a half later I complain, and they reply saying, they were sorry and \Our records indicate this matter has been attended to and resolved as per ***"and the guy even posts this at the end <br> Warm regards"
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MTN South Africa's replyOfficial
18 Sept 2015, 15:26Hello Xyriszn,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the last invoice that you were charged for is the 2015-06-13 , Because the prepaid migration was done on the 2015-06-22.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the last invoice that you were charged for is the 2015-06-13 , Because the prepaid migration was done on the 2015-06-22.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
MTN South Africa's reply18 Sept 2015, 15:26
Official
Hello Xyriszn,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the last invoice that you were charged for is the 2015-06-13 , Because the prepaid migration was done on the 2015-06-22.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the last invoice that you were charged for is the 2015-06-13 , Because the prepaid migration was done on the 2015-06-22.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,