1 reviews | Active since May 2016

26 May 2016, 15:07

What a bunch of ******* MTN are.

<p>This has to stop. I am on MTN. I can hardly check my airtime due to ussd code errors. When I can, it's mostly an incorrect amount, as it then tells me I have no airtime to call or buy data, even though I should have 40 rand. I find airtime being used instead of data, airtime and data disappearing, despite not having and subscribed services and mobile data being turned off. And when I call them, all they can offer is to reset my sim on their side. Cell tech is old news now, so why can't and service provider as big as MTN, at least give a reason for these problems. But I notice that all the adverts from them never have trouble flooding my phone, so something at MTN works</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply30 May 2016, 10:48
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please assist us with the MTN account details to assist you with feedback.

Kind Regards,

Alice van der Merwe

REQ:***