vS
van S

1 reviews | Active since Dec 2017

12 Dec 2017, 10:45

WESTWOOD MTN - SHOCKING SERVICE

months and months have passed and still my issue my mtn has not been resolved. most shocking service especially from the branch manager at the westwood branch

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Dec 2017, 18:45
Official

Dear Valued Customer,

We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.

Please be advised that this has been escalated to westwood mall
Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.

Warm regards,

Mike Ramaboka

Complaints Management Team