PQ
Peter Q

1 reviews | Active since May 2009

13 Dec 2021, 08:39

We're sorry. The survey to which you were invited has expired.

The saga continues with MTN.... but today it has an interesting element of absurdity. On Saturday morning at 07h01 MTN emails me a survey to ask how I found their service. Yes, an opportunity to tell them what I think. I open the email at 08h30 on the following Monday morning and choose to do the survey ..... MTN's response "We're sorry. The survey to which you were invited has expired." So I didn't look at my emails over the weekend and so did not respond quick enough for them - so much for wanting my opinion. I know dislike them even further - don't ask for feedback and then not let me give it - great customer PR!

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