AL
Alan L
1 reviews | Active since Dec 2015
01 Apr 2016, 08:19
Well done MTN
I was notified that my contract would be moved over from Altech to MTN. <br> Last week I went to a MTN store in Boksburg to apply for a new contract. Having heard no reply, I phoned them yesterday and they informed me that the application was denied as I am high risk and in liquidation. What utter garbage. I registered on line for MTN Web site and noticed that an incorrect ID is specified, incorrect bank details, incorrect marital status. Should I continue?<br> When I try and modify the information it comes up with an error message.<br> Not a good start.
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Replies (1)MTN South Africa's replyOfficial
04 Apr 2016, 16:32Hello albundi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the MTN Direct Supervisors to contact and assist you with the additional line requested on the account.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the MTN Direct Supervisors to contact and assist you with the additional line requested on the account.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply04 Apr 2016, 16:32
Official
Hello albundi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the MTN Direct Supervisors to contact and assist you with the additional line requested on the account.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the MTN Direct Supervisors to contact and assist you with the additional line requested on the account.
Kind Regards,
Alice van der Merwe
***
Best regards,
