AJ
Andrew J

1 reviews | Active since Mar 2015

23 Sept 2015, 15:10

Well done Good afternoon. Nthabiseng

Good afternoon.<br> <br> <br> I am with MTN for 6 Years now. My main number is ***. We have just upgraded two contracts . My wife and myself where not sure what to do. As we have a Samsung 6 Edge and where not sure what to do. Nthabiseng Mapoma gave the right advice which will suit our business and personal need. We had to wait for two weeks for the Edge plus which Thabiseng kept me informed. She also gave me her email address and cell number so I could communicate with her. THIS SERVICE I HAVE NEVER HAD BEFORE in six years.<br> <br> On Saturday we went to the MTN Stoneridge where as usual the sales lady said she has not got the CAT B180. I phoned Nthabiseng Mapoma and within an hour had confirmation of the phone in stock. We asked her to take an exciting number for the new contract. Nthabiseng Mapoma again kept me informed and I now have the phone where Stoneridge simply said they have no phone so good bye.<br> <br> I hope this sales lady is rewarded for giving the extra service which I think is at her cost as she used her personal phone.<br> <br> Many Thanks<br> Good afternoon.<br> <br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Sept 2015, 21:41
Official
Hello ajohr,

Thank you for your post.

We are delighted for the service received from Nthabiseng Mapoma, we have sent the compliment to the store to appraised her for this service. We are glad that you are pleased with the service received.

Kind Regards,

Alice van der Merwe

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