VO
Vicky O
1 reviews | Active since Jul 2018
11 Jul 2018, 14:22
WELL DONE
A big thank you to Lungani who very efficiently assisted me in expediting my claim for a new cell phone after mine was ******.
He realized what my dilemma was and "talked" me through the process very patiently.
Keep up the good work!
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MTN South Africa's replyOfficial
11 Jul 2018, 14:53Good day Vicky,
Thank you so very much for your post, complimenting Lugani's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that they are doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply11 Jul 2018, 14:53
Official
Good day Vicky,
Thank you so very much for your post, complimenting Lugani's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that they are doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,