JM
Jabulani M
1 reviews | Active since Nov 2018
28 Nov 2018, 12:55
#wegotu my black A$$
I selected 1 star because this would not allow me to give 0 stars. I am shocked at MTN's service. Its like they don't care. I have received so many emails saying their SUPER Consultants will give me a call. I am still waiting. They need a lesson on Customer Retention. #wegotu all LIES!
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MTN South Africa's replyOfficial
29 Nov 2018, 11:36Good Day Mr Mkhwa****
Thank you for bringing this matter to our attention.
We are terribly sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Kindly note this matter has been escalated to the relevant department to please contact you.
We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for bringing this matter to our attention.
We are terribly sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Kindly note this matter has been escalated to the relevant department to please contact you.
We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply29 Nov 2018, 11:36
Official
Good Day Mr Mkhwa****
Thank you for bringing this matter to our attention.
We are terribly sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Kindly note this matter has been escalated to the relevant department to please contact you.
We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for bringing this matter to our attention.
We are terribly sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Kindly note this matter has been escalated to the relevant department to please contact you.
We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,