A.
Azura ..
1 reviews | Active since Apr 2011
11 Mar 2015, 10:02
Web Invoicing
MTN introduced a new invoice viewing option where one may view current invoices.<br> Have emailed MTN customer care 10/03/2015 regarding issues pertaining web invoicing that doesnt display correctly. Suspicion around technical problems. Called on 11/03/2015 to speak to an operator about the same issue as i havent received feedback yet.<br> No feedback from MTN regarding the matter or acknowledgement thereoff
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Mar 2015, 14:20Hello gertd777,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Best regards,
MTN South Africa's reply16 Mar 2015, 14:20
Official
Hello gertd777,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Best regards,