WEAK SERVICE

<p>Good day. My name is Corné Lourens. In the month of July, I upgraded my cellphone contract. This is the third month I have been on the the contract and I still I did not receive any data, sms's or minute as prescribed in my contract details.</p> <p> </p> <p>I have visited the branch that have handled my contract several times and the people there keeps telling me there is a problem at head office. The first month of my new contract, I received my old contracts' data, sms's and minutes which is totally unexceptable. </p> <p> </p> <p>This behaviour of MTN is totally pathetic and utterly frustrating. I have been paying for the last 3 month for my contract and still did not recieved anything. </p> <p> </p> <p>The branch I did my upgrade is located in Upington, Kalahari Mall, Die Rand. STORE CODE: 0911. The person who handled my upgrade from the beginning's name is Conrad. He work at the branch mentioned above. </p> <p> </p> <p>I would really appreciate it if this can be attended to. This behaviour is totally unexceptable. </p> <p> </p> <p>Thank you</p> <p>Kind regards,</p> <p>Corné Pieter Lourens</p>