We will get back to you - Yeah right!

<p>I've been living in Korea for nearly a year now and cancelled my contract two months ago with penalty payment inclusive. I requested a confirmation from MTN more than 5 times now and everytime I remind them that the confirmation is still outstanding there is the generic email coming through once more - we will get back to you. That's a lie! I've sent proof of payment three times now and no one has send me any documentation. On top of that the debit order still goes through as well. </p> <p> </p> <p>So this is my latest email to them. Let's see if miracles still happen...</p> <p>And again it's the 13th already after I got a reply from you for the 10th time that you will get back to me????!!!!! Why is this so difficult!!!! I am super frustrated with MTN. I live in Korea now. I've send you proof of payment 3 times already. The debit order for my phone went off. I want confirmation that you've canceled my contract. Please MTN!!! How difficult can this be!!!!!!!!!!!</p> <p>Here is my proof of payment again.... Sort out this query please.</p> <p>Regards</p>