LM
Lynette M

1 reviews | Active since May 2015

02 Jun 2015, 13:56

WE JUST WANT AN ADD ON LINE!!!

We currently have 3 Business lines with MTN, we want to port a Vodacom prepaid number to MTN and place it on a top up contract. Since last week Thursday 28th of May MTN MOKOPANE has been unable to credit vet the contract, port the number or finalize the deal we want. We just want a Samsung phone on a top up 100 or 200 with the maximum spend of R350 per month. We have submitted ID's of the two Directors of the company and a letterhead explaining all of the above. <br> <br> Is there SOMEONE at MTN who perhaps wants our business at ANY other branch???<br> Can someone please assist us or must we take all our lines to another provider???<br> <br> Ntombi at Mokopane is unable or not capable to assist us.

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Jun 2015, 14:50
Official
Hello Rillersdal,

Thank you for posting.

Please accept our apologies for the delayed response and any inconvenience this may have caused.

This matter has been escalated to the relevant management team for urgent intervention. You will be advised of the outcome.
Regards
Jean
REQ:***