CC
Clinton C
1 reviews | Active since Aug 2011
02 Apr 2020, 14:09
We Don't Got You
MTN states "We got you", which is a marketing ploy. What you do have is no one answering calls in your customer care department, and apparently everything else is in shambles. MTN is on holiday mode. Why is my data not loaded/renewed on the first of the month. Please contact me on an alternate network: ***.
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Replies (2)
MTN South Africa's replyOfficial
02 Apr 2020, 15:04Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Please take note your invoice date is on the 16th your monthly allocations is on the 17th and not on the 1st of a month.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Please take note your invoice date is on the 16th your monthly allocations is on the 17th and not on the 1st of a month.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply02 Apr 2020, 15:04
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Please take note your invoice date is on the 16th your monthly allocations is on the 17th and not on the 1st of a month.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Please take note your invoice date is on the 16th your monthly allocations is on the 17th and not on the 1st of a month.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
CC
Clinton C's updateReviewer Update
02 Apr 2020, 15:09Thank you.
CC
Clinton C's update02 Apr 2020, 15:09
Reviewer Update
Thank you.