"We don't have time for you"
<p>Good day MTN</p> <p>I don't know what kind of control you have on your franchise shops, but please take note of the following complaint.</p> <p>There are 2 numbers for the MTN Tygervalley shop (a cell number and a landline). We have phoned both over 10 times and neither are answered. The landline (021) ********** goes onto voicemail after ringing for a long time.. and this is the SHOCKING Voicemail message spoken by a male voice:</p> <p>"Hi there. We are unfortunately very busy and don't have time for you. Please stop calling. Good-bye"</p> <p>What kind of dog show are you running?</p>
Good Day Jeannie van Zyl
Thank you for bringing this to our attention.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the matter has been escalated to the management team of MTN Tyger Valley Store for urgent attention and to contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Good Day Jeannie van Zyl
Thank you for bringing this to our attention.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the matter has been escalated to the management team of MTN Tyger Valley Store for urgent attention and to contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********