We do not need this stress!

I have been trying since May 2018 to have two contracts cancelled. I was phoned re a special offer and told I could cancel within 7 days of delivery, which I did. I handed the cell back to the Featherbrooke branch, unused. Since then I haver been debited every month for two extra contracts. I have emailed, phoned, and bisited the two branches in Clearwater. My latest email to the Customer care address resulted in the automatic reply on 22 October 2018. A second mail was sent to me on the same day saying that ...One of our dedicated consultants will get in touch with you shortly ... On 29th. I emailed that I had not yet received a reply and that 5 working days had passed....obviously my understanding of shortly is different to the Mtn staff. I am continually phoned re the offer to upgrade my phone.....forget it! My warning to all - do not even talk to the sales people on the phone!!!