JF
Johan F
1 reviews | Active since Jul 2014
24 Mar 2015, 09:28
We as customers can not get trought to them
We are being trying since the 23rd March to get trought to MTN and get disconected people are trying to cancel their contracts or load data and we can not get trough their main reception number is just ringing and when you try the call centre the call gets cut im am now done with MTN i know of some one that had to hold on for more than a hour yesterday to cancel his contract and still no luck.
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Replies (1)
MTN South Africa's replyOfficial
31 Mar 2015, 15:07Hello kriek777,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were assisted on 24-03-2015 with a migration to prepaid, you were advised to call on 02-04-2015 for the migration to be processed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were assisted on 24-03-2015 with a migration to prepaid, you were advised to call on 02-04-2015 for the migration to be processed.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply31 Mar 2015, 15:07
Official
Hello kriek777,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were assisted on 24-03-2015 with a migration to prepaid, you were advised to call on 02-04-2015 for the migration to be processed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were assisted on 24-03-2015 with a migration to prepaid, you were advised to call on 02-04-2015 for the migration to be processed.
Thank you
Wenzile Masina
REQ:***