EM
Edzisani M
1 reviews | Active since Oct 2013
23 Jun 2015, 09:11
Ways of working
This is absolutely nonsense.....I was told my sim will be migrated to prepaid after 5 working days & now its more than 12 days. I don't care whether you have strike or not. My sim is off network after ripping me for the Black Berry Z10 with R420 a month. A phone which lost value in less than 3 month. please sort this as a matter of urgency otherwise I will sue you further since you are the most useless service provider. I am giving you guys only 24 hours from now to sort this nonsense.
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MTN South Africa's replyOfficial
03 Jul 2015, 14:48Hello edzisani1986,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your query has been escalated to relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Zelephi
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your query has been escalated to relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Zelephi
MTN South Africa's reply03 Jul 2015, 14:48
Official
Hello edzisani1986,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your query has been escalated to relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Zelephi
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your query has been escalated to relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Zelephi