yO
yvonne O
1 reviews | Active since Dec 2015
05 Dec 2015, 10:24
wating weeks for my phone
I did take my phone for rwpairs at mtn and it has been 3 weeks now and no one give you any service at the store. I have not been sending any smsse to collect my phone it is costing me money ro ride up and down.it is saterday and onley 2 consutans at the tills and a ahop full of people and no swrvice at all....
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Replies (1)
MTN South Africa's replyOfficial
07 Dec 2015, 15:45Hello lianekoekemoer,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that we have tried contacting you, however were unsuccessful in doing so. Please could you be so kind as to provide us with the IMEI number or serial number of your handset. Our Repair Centre require this information in order to track your handset and the progress of your repair.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
warm regards
mike
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that we have tried contacting you, however were unsuccessful in doing so. Please could you be so kind as to provide us with the IMEI number or serial number of your handset. Our Repair Centre require this information in order to track your handset and the progress of your repair.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
warm regards
mike
REQ:***
MTN South Africa's reply07 Dec 2015, 15:45
Official
Hello lianekoekemoer,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that we have tried contacting you, however were unsuccessful in doing so. Please could you be so kind as to provide us with the IMEI number or serial number of your handset. Our Repair Centre require this information in order to track your handset and the progress of your repair.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
warm regards
mike
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that we have tried contacting you, however were unsuccessful in doing so. Please could you be so kind as to provide us with the IMEI number or serial number of your handset. Our Repair Centre require this information in order to track your handset and the progress of your repair.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
warm regards
mike
REQ:***