LC
Leon C
1 reviews | Active since Aug 2018
14 Aug 2018, 20:37
Watchmojo
Received sms today thanking me for subscription to watch Watchmojo at R2/day. 1st day free! ***! I have never showed an interest in this whatever it is and had to waist time to unsubscribe. MTN trying every and anything to make money!
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MTN South Africa's replyOfficial
17 Aug 2018, 18:37Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that any services used on the sim card additional service will be charged to the account or against airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
Content service provider used was with Cell find, we have sent the request to them to remove this service for you, Your unsubscribe has been logged as #***.
You may contact them for further assistance:
Email address: ***
Contact number:***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply17 Aug 2018, 18:37
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that any services used on the sim card additional service will be charged to the account or against airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
Content service provider used was with Cell find, we have sent the request to them to remove this service for you, Your unsubscribe has been logged as #***.
You may contact them for further assistance:
Email address: ***
Contact number:***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,