WATCH OUT!!! MTN IS ROBBING US WITH USAGE LIMITS

I MADE A QUERY ONLINE AFTER ONE OF MY TOPUP CONTRACTS RAN UP A BILL OF NEARLY R10000. THIS IS THEIR RESPONSE TO THE ONLINE QUERY: 'MTN Active Support Hub' on 04/10/2015 at 23:36:20 Picked-up by 'Boitumelo Phakedi' on 05/10/2015 at 17:25:***1 Good day, Thank you for contacting MTN Active Support. Kindly be advised that your account had no usage limit loaded on your acco**** hence it ran up an high bill. Please see below. THIS WAS THEIR RESPONSE HERE ON HELLO PETER: <br> Thank you for your post.<br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. <br> <br> Kindly note that your package is now correct and credit will be passed accordingly <br> <br> Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.<br> <br> Regards<br> Rosetta<br> REQ:***<br> <br> THIS IS ****************! YOU MTN HAVE JUST LOST A LOYAL PAYING CLIENT!!!