WASTED MTN JOBS - NEED MY 10 GB DATA NOW!!!!

I BOUGHT A BOZZA DEAL SIM CARD FOR 10GB AT R99 IN FEBRUARY THE 11th 2022 the *********** sales person's name is Achmat Jaffa at Grand central MTN store who had sold me the sim card without the actual data being loaded, however, as I decided to then have my sim swop done at the Golden acre store instead of giving me the new sim card the lady called Agnes/Gladys saw that bozza deal sim card and used it instead all the while assuring me it would work simultaneously with the sim swop which was after finding out the hard way that was a lie. When I realised all of this I went back saw the lady Agnes/Gladys and confronted her about this situation she blatantly denied knowing thing about and the manager who is as useless as the lady agnes/gladys shame was not of much help, she told me they would investigate the matter, fortunately there was another lady there called Busi who was a breeze to my situation as she saw no one was taking responsibility to this matter as I was being send back and forth she bought the bozza deal simcard yet till now I have not received my 10gb bozza deal and been to the store and since February up till now 30th November 2022. THE MANAGER Kashiefa, fast talking, not listening to anyone her word is final, no help at all and useless to her job, very *********** as all of of them could have just easily loaded the airtime and chose bozza deal option as I heard this from different MTN OUTLETS but they all did not know this. HOW COME?