1 reviews | Active since Aug 2016
Waste of time
<p>In the recent few weeks I have been attempting to get a Contract phone to build my credit record as many people and companies suggest. All fine and well, I get to the shop and they start processing my application and then 10 minutes later I get the response that I have no credit record so I cannot get a contract phone. This make me very angry as my work college who also has no credit record, can get a cell phone contract without any problems. At the same time people with a negative credit record can get a contract. </p>
Good Day Jonathan Geers
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Please note that all applications follow a credit vetting process, during this process your credit history and rating is evaluated in accordance to the National Credit Act, which provides us with a score based on your affordability. This then determines whether your application would be approved or declined.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Jonathan Geers
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Please note that all applications follow a credit vetting process, during this process your credit history and rating is evaluated in accordance to the National Credit Act, which provides us with a score based on your affordability. This then determines whether your application would be approved or declined.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********