1 reviews | Active since Oct 2012
WASPS on MTN annoying my life
I am getting at least 30 SMS's s day saying that: "Your attempt to subscribe to (subscription name) has failed. Please retry by dialing *156#." Please, I dont want to subscribe to any WASPS and I dont want any SMS's about these WASPS. Please tell me how can I stop them from bugging me. Please!!
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that an escalation has been sent to the operations team to assist in removing the sms's and content on the back end. Kindly assist in sending any other correspondence to the below mail address.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that an escalation has been sent to the operations team to assist in removing the sms's and content on the back end. Kindly assist in sending any other correspondence to the below mail address.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team