JO
John O
1 reviews | Active since Jul 2011
04 Jul 2020, 10:46
WASPs must be made *******
Their coverage is ok but my complaint is about their persistence with allowing WASP services to spam me. I must insist that you stop Quikview in particular. They have hounded me for years trying to get me to subscribe. I will have to turn off SMS messaging on my phone unless this is managed.
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
06 Jul 2020, 07:58Good day John,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and cannot find the subscription . However you can unsubscribe on *155# select option 1 , if the is a subscription it will give details then you can choose an option to cancel.
Another option is to dial *141*5# choose option 4 for Content Services then select option 1 Manage Content Services the you can cancel if the is any active.
If you get a respond saying you do not have any active Subscriptions Services on your number then it means you are not Subscribed to anything.
Kind Regards,
Ishie
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and cannot find the subscription . However you can unsubscribe on *155# select option 1 , if the is a subscription it will give details then you can choose an option to cancel.
Another option is to dial *141*5# choose option 4 for Content Services then select option 1 Manage Content Services the you can cancel if the is any active.
If you get a respond saying you do not have any active Subscriptions Services on your number then it means you are not Subscribed to anything.
Kind Regards,
Ishie
MTN
Best regards,
MTN South Africa's reply06 Jul 2020, 07:58
Official
Good day John,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and cannot find the subscription . However you can unsubscribe on *155# select option 1 , if the is a subscription it will give details then you can choose an option to cancel.
Another option is to dial *141*5# choose option 4 for Content Services then select option 1 Manage Content Services the you can cancel if the is any active.
If you get a respond saying you do not have any active Subscriptions Services on your number then it means you are not Subscribed to anything.
Kind Regards,
Ishie
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and cannot find the subscription . However you can unsubscribe on *155# select option 1 , if the is a subscription it will give details then you can choose an option to cancel.
Another option is to dial *141*5# choose option 4 for Content Services then select option 1 Manage Content Services the you can cancel if the is any active.
If you get a respond saying you do not have any active Subscriptions Services on your number then it means you are not Subscribed to anything.
Kind Regards,
Ishie
MTN
Best regards,
JO
John O's updateReviewer Update
06 Jul 2020, 09:40Hi. I have never subscribed to them but they keep bothering me to subscribe. I have rep**** "no" to opt out many times and they won't stop. Please bar them from your services
JO
John O's update06 Jul 2020, 09:40
Reviewer Update
Hi. I have never subscribed to them but they keep bothering me to subscribe. I have rep**** "no" to opt out many times and they won't stop. Please bar them from your services
JO
John O's updateReviewer Update
06 Jul 2020, 09:41And yes, Ihave tried the steps you outline above. That''s not my point. My point is you have given access to your network to a *********** company.
JO
John O's update06 Jul 2020, 09:41
Reviewer Update
And yes, Ihave tried the steps you outline above. That''s not my point. My point is you have given access to your network to a *********** company.