1 reviews | Active since Jan 2013
WASPs
Every day I get notified that I have subscribed to yet another WASP. Every. Single. Day. This is ridiculous. Your service is pathetic. I want you to put a stop to this. I haven't subscribed to anything. Not Ever! I have phoned twice and your staff tell me that I must have subscribed accidentally. I've had enough now.
Good day Melanie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that with content charges, if its an MTN Play charge, we can assist you in stopping the charge. The first step in order to stop such charges is by dialing *141*5# or *156*12# or *136*5#. Secondly, you would need to contact our contact centre @ 135 in order for the said charges to be investigated.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Melanie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that with content charges, if its an MTN Play charge, we can assist you in stopping the charge. The first step in order to stop such charges is by dialing *141*5# or *156*12# or *136*5#. Secondly, you would need to contact our contact centre @ 135 in order for the said charges to be investigated.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,