Was the MTN black friday special a sick joke?

<p>My brother in law and I stood in a queue for hours to apply for the black Friday special. When it came to our turn eventually after a very long wait, my brother in law was told by Fungai at overport city branch that he couldn't apply with his drivers licence. When we told him that online where we saw the ad special it stated drivers licence or ID. To that Fungai said that it app**** to existing mtn customers only. He was prepared to go home and fetch his ID but the doors were already closed and they wouldnt have allowed him in again. Why couldnt Fungai process his application and allow him to bring his ID thereafter? (since the special was for that day only) After all he did wait for hours to apply. Very disappointed.</p> <p>As for me, and as mentioned in my previous report, my 3 lines were declined. I received a response from Itumeleng<br />(REQ: ********** ) to my Hello Peter complaint that I was entitled to 1 line only and the relevant dept will call me to sort out this issue. but to date nobody did. My question also is why only 1 line when I had 3 lines with mtn and ported out 1 and another line is long overdue for upgrade . I was actually going to ask telkom to port back my 3rd line that i had with them as that contract too has now expired. We are very disappointed with mtn. Kindly have the relevant dept to call me asap to sort out these issues.<br />Nasreen & Riyaz<br /> ********** 009</p>