sR
stian R
1 reviews | Active since Sept 2010
26 May 2015, 08:05
Was promised a reimbur*****t that I never got
Mtn breached contract and promised me R600 reimbur*****t. That never happen and trying to get my money that was promised to me. REQ:***
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Replies (1)
MTN South Africa's replyOfficial
28 May 2015, 14:25Hello stian,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that there is a credit note of R600 on your account that was done on the 15/04/2015. Your invoice for April was R1310.12 but only R710.12 was debited because of the credit note.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that there is a credit note of R600 on your account that was done on the 15/04/2015. Your invoice for April was R1310.12 but only R710.12 was debited because of the credit note.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
MTN South Africa's reply28 May 2015, 14:25
Official
Hello stian,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that there is a credit note of R600 on your account that was done on the 15/04/2015. Your invoice for April was R1310.12 but only R710.12 was debited because of the credit note.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that there is a credit note of R600 on your account that was done on the 15/04/2015. Your invoice for April was R1310.12 but only R710.12 was debited because of the credit note.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***