WARRANTY ASSESSMENT

My wife had her phone booked in at mtn smart serve in January. This phone was only purchased in December so it is very well in its warranty phase. <br> <br> The consultant booked the phone in as there was a crack on the screen. She was advised that it may not fall under warranty. However, when the phone was fixed, the technician concluded that it was indeed a warranty repair. The reference number for this is ***. <br> <br> Not a week later, the phone refused to switch on. Thereafter when I went back to MTN in. Century city, I was advised of this \warranty assessment"which means that I the phone is within 6 months of being faulty"