1 reviews | Active since May 2015
Warning SMS for wrong account, call centre won't answer
<p>I recevied an SMS saying I had "exceeded 90 %25 of your credit limit of R3224" (whatever that means!), but I do not use a credit limit, so someone must be doing something fradulent on my account. However, I cannot get into contact with anyone in the call centre to query my account balance because noone at the call centre ever picks up the phone despite repeated attempts to get through to them. How can I query my account problems if I can't talk to anyone?</p>
Thank you for your post.
We apologize for any inconvenience incurred.
Our billing department are aware of the billing issue, they are currently busy resolving this, all account billing with this issue will be resolved.
This will be fixed befor the unbilled invoice for October month has been finailized.
Kind Regards,
mike
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
Our billing department are aware of the billing issue, they are currently busy resolving this, all account billing with this issue will be resolved.
This will be fixed befor the unbilled invoice for October month has been finailized.
Kind Regards,
mike
REQ:***