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Vati K
1 reviews | Active since Jan 2018
31 Jan 2018, 11:56
WARNING M.T.N users
yup, mtn is at it again, *****ing data. If you have any data contracts or you buy data from mtn make sure you check them. I have a contract with mtn and they have been giving me less data than what I signed up for. I reported this and all they said was that they could see I was NOT given the correct amount of data, they are working on the problem, that was 2 weeks ago ? A couple of seconds to ***** data but 2 weeks to investigate ? No wonder they showing a profit. Come on mtn where is you morals.
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Replies (2)
MTN South Africa's replyOfficial
01 Feb 2018, 23:25Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the request for the investigation was sent to the back end support team to check if you have received the correct data as per the black Friday promotional data contract signed, we are waiting for feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply01 Feb 2018, 23:25
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the request for the investigation was sent to the back end support team to check if you have received the correct data as per the black Friday promotional data contract signed, we are waiting for feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
VK
Vati K's updateReviewer Update
02 Feb 2018, 11:46This is the same response I have been getting for 2 weeks. I think this Alicia women is just here to bull**** clients. I have received text messages that states the issue has been sorted out. Yet I get a response that they busy looking into the issue. Stop *****ing data you bunch of ******* and *****. Give me back my data or I will stop my debit order on this account. Ever since my data ran out( well it did not run out it was taken by MTN.) I have been buying data, who is going to compensate me for money spent.
VK
Vati K's update02 Feb 2018, 11:46
Reviewer Update
This is the same response I have been getting for 2 weeks. I think this Alicia women is just here to bull**** clients. I have received text messages that states the issue has been sorted out. Yet I get a response that they busy looking into the issue. Stop *****ing data you bunch of ******* and *****. Give me back my data or I will stop my debit order on this account. Ever since my data ran out( well it did not run out it was taken by MTN.) I have been buying data, who is going to compensate me for money spent.