CB
Celeste B

1 reviews | Active since Jan 2024

09 Feb 2024, 16:25

WARNING DONT TRADE IN YOUR PHONE AT MTN

THIS IS A WARNING ⚠️ Don't trade in your phone at MTN ! I saw the add to trade in. I did it and signed a contract for a reduced amount, because of the new trade in option MTN has. Now they want to cut us off, our amount is charged according to the "new phones " original amount, instead of the reduced amount I SIGNED for (it's legal and there's proof ?) We're at the point to take this further. Me and my husband use our phones for Business, we have our own business. We do need our phones business calls and clients. Mtn will you subsidize our lost income aswell? We don't stay that close to a mtn shop (we've been there 4 times! petrol and taking off work ...)It's been more than a MONTH of this. We can't pay for something we didn't legally agree to.

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Replies (2)
CB
Celeste B's update09 Feb 2024, 16:27
Reviewer Update
Also this will be our Last contract after 10 years with mtn. I can't deal with this stress again.
CB
Celeste B's update10 Feb 2024, 14:22
Reviewer Update
If mtn has my phone which I traded in and they are charging me full price for the traded in phone. Isint it theft and contract breach? ***** ? I lost my phone now to mtn which still has its original stickers on.