dK
derek K
1 reviews | Active since Dec 2012
01 Feb 2015, 13:55
WARNING ABOUT SIGNING A CONTRACT WITH MTN
13 months ago I took out THREE contracts with MTN. Upon arriving home I realised that the MTN signal at my house was VERY VERY WEAK. MTN sent out a technician called S'bu who confirmed that the signal strength was unacceptable.<br> S'bu promised me a solution in 3 weeks. I NEVER heard from him again, until 12 months later!!!<br> I sent mtn customer service emails EVERY 2weeks, for a year!!!!! The response I got was an automated \you are important to us
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MTN South Africa's replyOfficial
11 Feb 2015, 14:51Hello diggy,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience caused and the delay in response.
Kindly note that as per our records your port request was approved, we do note however that only one number has been ported. Please advise if you would like to still port this number.
Regards,
Ebbedene
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience caused and the delay in response.
Kindly note that as per our records your port request was approved, we do note however that only one number has been ported. Please advise if you would like to still port this number.
Regards,
Ebbedene
REQ:***
MTN South Africa's reply11 Feb 2015, 14:51
Official
Hello diggy,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience caused and the delay in response.
Kindly note that as per our records your port request was approved, we do note however that only one number has been ported. Please advise if you would like to still port this number.
Regards,
Ebbedene
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience caused and the delay in response.
Kindly note that as per our records your port request was approved, we do note however that only one number has been ported. Please advise if you would like to still port this number.
Regards,
Ebbedene
REQ:***