Warning!!

I upgraded one of my contracts early in January this year to a 2Gig contract for my modem, no copy of contract was issued to me, so I only got to know that I was upgraded to a 3Gig contract when I received my Statement. When I went into the store to query this I was told that this is what I signed for, after putting up a stir in the shop a Migration contract was filled in, now everything is on hold, because apparently Head Office must deal with it. Be warned if you upgrade at the Pinecrest Centre in Pinetown, make sure you get what you ask for and that the item that you asked for is on your contract as per your specification. I'm upgrading again in May, but I have to think twice before I use the same sales agent again, never had I any problems before and I'm sure that one of the entry levels of getting a job at MTN is that you can write down what someone asks you. Really disappointed, but I see that even putting this matter on here, won't make a difference to my situation, but I hope that it will make other customers aware so that they don't end up in the same situation.