SC
Stephan C
1 reviews | Active since Sept 2010
03 Jul 2015, 13:34
Want to cancel account
I've tried to phone MTN to cancel my number but I was holding so long that my airtime ran out. I can't wait for a consultant for hours.
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Replies (1)
MTN South Africa's replyOfficial
09 Jul 2015, 18:55Hello JFSC,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Thabelo
REQ:***
MTN South Africa's reply09 Jul 2015, 18:55
Official
Hello JFSC,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Thabelo
REQ:***