vA
valenchia A
1 reviews | Active since Apr 2015
17 Feb 2016, 09:41
want my data or money back
I want my 3 rand for the data that I did not use on the 15th of FEBRUARY due to your network having no signal.i called the call centre and was told by IRene that clients will be refunded now two days later no airtime please resolve
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MTN South Africa's replyOfficial
26 Feb 2016, 13:24Hello imogen@23,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You will be credited with your R3 airtime. An sms will be sent to you when the credit is done.
Regards
Thabelo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You will be credited with your R3 airtime. An sms will be sent to you when the credit is done.
Regards
Thabelo
MTN South Africa's reply26 Feb 2016, 13:24
Official
Hello imogen@23,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You will be credited with your R3 airtime. An sms will be sent to you when the credit is done.
Regards
Thabelo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You will be credited with your R3 airtime. An sms will be sent to you when the credit is done.
Regards
Thabelo