AR
Ansie R
1 reviews | Active since Oct 2012
08 Dec 2015, 11:54
Want mtn off my back
As i see mtn did not response to my need in help...I do have all my mtn as well as my banking statements that mtn is one big joke...I want them to stop sending me sms that i do own them money after my cancelation on that data acount i did have with them in 2014...This is not funny for them sending me to there legal apartment while i do know i OWN THEM NOTHING...Stop with this please....In my entire life as is i never own nobody no money...So please why will i now want to own mtn of all money...This is so outrages...i cant believe this peolpe doing things like this.....Please mind my spelling would love to do this in Afrikaans..
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Dec 2015, 12:28Hello Ansie Rossouw,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter was referred to our legal team, your file is now closed and you will no longer be receiving the smses.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter was referred to our legal team, your file is now closed and you will no longer be receiving the smses.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply10 Dec 2015, 12:28
Official
Hello Ansie Rossouw,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter was referred to our legal team, your file is now closed and you will no longer be receiving the smses.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter was referred to our legal team, your file is now closed and you will no longer be receiving the smses.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***